We have prepared the following guide to assist you with your electronic file preparation and submission.

If you have a specific problem that is not covered in this guide, or have other questions, please feel free to contact us.
Improperly prepared files can cause delays in manufacturing.


Quick Checklist

  • Type is legible and crisp - no smaller than 6 point.

  • Artwork matches the specified dimensions, and that you've observed the safety margins.

  • You've included the required bleed.

  • Color mode is CMYK.


If color or an image touch the cut edge of your card or key tag, you must continue that color or image an 1/8" past the cut edge. This is called "bleed" and that 1/8" extra will be trimmed away from the card and discarded, leaving a neat edge with no white space. It is also important to observe an 1/8" SAFETY MARGIN from the cut edge inward. This prevents accidental cropping of what could be important information.


Color Specifications

We print in CMYK only. We try our best to come as close as possible to PMS colors, but an exact match is not guaranteed. If you require PMS color printing or have specific color requirements, please chat with us or contact your customer care representative so that we may give you a custom quote for your card printing.

Image Resolution

  • All bitmap images and graphics should be 300 dpi minimum at 100% of the size needed.
  • Screen values should be between 133 lpi and 150 lpi.

Digital Proofs

We provide PDF files as electronic soft proofs. These digital proofs intend to show you the layout and design elements of your job, but cannot be a guarantee of color accuracy. If color accuracy is of paramount importance, please contact your customer care representative so that we may give you a quote for hard copy proofs and custom card printing.


What Should Go On The Back Of My Card?

You might want to put your address, phone and web site on the back of your gift card; perhaps also a disclaimer. Below are some suggested disclaimers, edit as necessary.
Suggested Disclaimers for your Gift Card
  • Please treat this card like cash; if this card is lost or stolen it will not be replaced.
  • Use of this gift card can be redeemed only at xxxxxxxxxxx. This card cannot be exchanged for cash, check or credit. Please treat this card like cash; if this card is lost or stolen it will not be replaced.
  • Redeemable only for goods and services not exceeding the remaining credit balance on this card. Treat this card as cash; if it is lost, it will not be replaced. This card is property of the issuer.
  • Treat this card as cash. It will not be replaced if lost or stolen. This card is redeemable for merchandise only. Redeemable at any xxxxxxxxxxx location.
  • This card is redeemable by the bearer for merchandise or services at xxxxxxxxxx. It may not be returned or redeemed for cash. Please treat this card like cash; it is not replaceable if lost, stolen or if used without authorization. If this card is not used for a period of 18 months, a service fee of $2 per month will be deducted from the remaining balance until depleted.
This material is for informational purposes only. It does not constitute legal advice and is not meant to replace the advice of competent legal counsel licensed in your state.